FAQ - Frequently Asked Questions
Frequently Asked Questions
✝️ PRODUCT & QUALITY
What is jacquard woven? Is the design printed? Our blankets are true jacquard woven — the design is built directly into the cotton threads. Nothing is printed, ironed on, or applied to the surface. It will never fade, peel, or crack.
Will the design fade over time? Never. Because the design is woven into the fabric itself, it is permanent. Machine washable and built to last generations.
What sizes are available? We offer three sizes: 52"×37" (chair/wall hanging), 60"×50" (couch throw), and 80"×60" (large wall or bed throw).
Is the blanket reversible? The front side displays the full woven design in rich detail. The reverse side shows the natural backing of the jacquard weave — the threads and colors from the back, without the clear pattern. This is standard for all true jacquard woven blankets.
Is this made in the USA? Our blankets are produced and shipped directly from US warehouses, ensuring fast domestic delivery. Most orders arrive within 5–10 business days.
🎨 PERSONALIZATION
How does personalization work? Enter your name or quote in the personalization field on the product page. Your text is woven into a banner or scroll at the bottom center of the design. We create a mockup and email it to you for approval before production begins. If we don't hear back within 24 hours, the blanket goes into production as shown. No changes are possible after production begins.
What if I don't see a personalization option? Some designs may not offer personalization. If you have a special request, contact us at support@calmneststyle.com before ordering.
📦 SHIPPING & DELIVERY
How long does shipping take? Made to order — ships in 2–6 business days. Most US orders arrive within 5–10 business days total.
Can I track my order? Yes! You'll receive a tracking number via email once your order ships.
Is shipping free? Yes! Free standard shipping on all US orders. For international orders, free shipping on orders over $250 USD.
Is my order protected during shipping? Yes! Every order includes shipping protection at no extra cost. If your package is lost or damaged in transit, we'll make it right.
What if my item arrives damaged? Every blanket is carefully inspected before shipping. If damage occurs in transit, contact us within 7 days with photos at support@calmneststyle.com. Your order is protected and we'll resolve it immediately.
Do you ship internationally? Yes, we ship worldwide. EU orders include duties and customs. International orders over $250 ship free.
💶 PRICES & TAXES
Do prices include VAT? According to Austrian Small Business Regulation (Kleinunternehmerregelung), no VAT is charged. All prices shown are final prices — no additional taxes will be added at checkout.
Sind die Preise inklusive Mehrwertsteuer? Gemäß § 6 Abs. 1 Z 27 UStG (Kleinunternehmerregelung) wird keine Umsatzsteuer ausgewiesen. Alle angegebenen Preise sind Endpreise.
↩️ RETURNS & REFUNDS
Can I return my blanket? Since all our products are made-to-order, we cannot accept returns or exchanges unless the item arrives damaged or defective. This is in accordance with EU consumer protection laws for personalized and made-to-order goods.
What if my item arrives damaged? Contact us within 7 days with photos at support@calmneststyle.com. We'll replace it immediately — free of charge.
What is your Quality Guarantee? Every CalmNestStyle blanket comes with a Quality Guarantee. If your blanket arrives damaged or defective, we send a free replacement. No questions asked.
🧺 BLANKET CARE
How do I wash my blanket? Machine wash cold, gentle cycle. Tumble dry low or lay flat to dry. Do not bleach or iron.
What material is the blanket made of? 100% cotton. No polyester, no synthetic blends. Pure cotton jacquard woven — soft, durable, and built to last generations.
📧 CONTACT
How can I reach you? Email us anytime at support@calmneststyle.com — we typically respond within 24 hours.
Do you offer custom designs? We love custom requests! Contact us with your ideas at support@calmneststyle.com and we'll do our best to accommodate.